One of the usual reasons to get a hosting server of your own is that you'll have complete control over the software environment and you could install anything you would like. This will enable you to run apps which require specific software in order to be present on the machine, which isn't possible with a shared hosting server in which you can install software just in the account, but not on a root level. If you aren't very acquainted with such matters, however, you could come across issues as managing a server of your own is different from managing a regular shared Internet hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, hence our administrators can easily take care of different tasks that should be carried out or can resolve many issues that you could encounter.

Installation and Troubleshooting in VPS Servers

The upgrade features 1 hour of custom work on your hosting server, so in case you obtain any of our VPS servers solutions, you could take full advantage of this service and have our admins perform various tasks that you are unable to perform yourself or you simply have no time. They're able to install and set up any piece of third-party software for you in case the installation is complex or they can troubleshoot any application that doesn't function properly for some reason. You can add the upgrade to your plan as many times as you want depending on the time needed for a given task and its complexity. Any remaining time shall remain available in your account for the future and you'll be able to see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade includes 30 minutes of custom work on your hosting server also, but if you require more than that, you may always add the Installation & Troubleshooting upgrade with several clicks through the billing area.

Installation and Troubleshooting in Dedicated Servers

You can add the upgrade to any of the dedicated web hosting plans we offer at any time that you need it. If you need some custom work from our admins immediately after your web server is set up, you can acquire the upgrade during the server signup procedure, or if you need something to be carried out later on, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes 60 minutes work from our administrators on your server, so in the event that you experience any difficulties to install a third-party software or some program gives errors and doesn't work the way it ought to, our specialists can aid you in a very timely manner. If a task takes less than 1 hour, the rest of the time will be available for future tasks and you shall be able to see it inside the billing area. This upgrade is perfect in the event that you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it comes with.