Phone Support in Shared Website Hosting
Since we have live phone support 14 hours per day, you are able to get in touch with us and consult with one of our customer support agents to get more info about all shared website hosting plans that we offer and ensure that our servers meet the system requirements for your websites before buying anything. For your convenience, we now have phone numbers on three continents so that you're able to call the one nearer to you - in the USA, Great Britain or Australia. If you are already an existing customer, you can call us about general and billing issues, and even about some technical ones. If the issue is strictly technical or it can take longer time to investigate, you will have to employ our ticketing system, which will enable both you and our tech support crew to keep track of the info given by either side.
Phone Support in Semi-dedicated Servers
We provide live telephone support 14 hrs a day as a part of the support services for every single semi-dedicated server plan that we offer. Due to the fact that some issues are more complex and time-consuming, you may need to open a support ticket if you experience such an issue, still for all your general, billing or minor technical issues you can always phone us and we will help you instantly in order to save you the time you'll need to spend on creating a ticket. Even if you do not have an account yet, you will be able to find out whether you can host your internet sites on our advanced cloud platform or you're able to get any other general info on our semi-dedicated solutions. We now have local phone numbers in the USA, Great Britain and Australia as well as an international number, so that you will be able to call the one that is nearer to your region.