Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You can find nearly all the answers to your questions in the user–friendly Help Center section included in EASY Webs’s Website Control Panel. It features a detailed knowledgebase with commonly asked questions and comprehensive how–to articles written by our proficient client support staff.

  • Top quality support service

  • Educational Video Clips

  • For those of you who would rather learn how to rectify a regularly encountered issue by watching an educational video clip, we have added a compilation of video tutorials to our Website Control Panel. All the video clips are very short and simple to understand. They offer you step–by–step presentations of various web site administration actions.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7 support service and a 1–hour support ticket response time guarantee. Our well–trained techs will be available 24x7 to attend to your queries and to take care of any issue that you might possibly chance upon. Simply open a support ticket from the Help Center section and we’ll reply back to you right away.