Customer Support Channels
A 1–hour Response Guarantee
Our customer assistance team is qualified to swiftly attend to all of our shared website hosting plans users’ questions and information inquiries. Via our ticket system, it is also possible to submit your inquiry and a support crew member will most likely get back to you within maximum an hour. In fact, practice has demonstrated that the standard resolution time period is 20 min.
A Top–quality Support Service
Our tech support service is offered by a crew of educated specialists which are ready to respond to your inquiry promptly. You can easily get hold of the tech support team staff by opening a technical support ticket from your Website Control Panel or by posting us an email. On business days, you may also contact us on the phone or make use of the live chat option.
An Intuitive Help Section
EASY Webs has incorporated a thorough know–how base into the Control Panel to help you obtain effective step by step recommendations at any time. Each area of the Control Panel features its own contextual help area showcasing a selection of how–to posts. We have also made video clips to provide you with a much better visual representation of the correct way to conduct any given job.