Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Reply Warranty

  • Our team of technicians will try their best to reply to your service demands within about 1 hour. If, however, the difficulty you have stumbled upon calls for the help of the Administrators’ =Team,= we will forward the ticket to the person in charge and will write a comment to inform you.

  • Top quality support service

  • Expert Client Support Service

  • We will be on line for you 7 days a week to supply useful information and tech support as well as to aid you with any difficulty that you could encounter while dealing with your virtual server. We can easily assist you with all pre–installed software, such as your OS, server administration panel (with respect to the VPS type) and the Website Control Panel produced solely by our company.

  • Intuitive help center

  • An Informative Help Section

  • In the Website Control Panel that is provided gratis with your virtual server, you can find an information–rich Help zone, incorporating all you need to be informed on when managing your sites and applications. We have incorporated a wide selection of how–to content articles and video courses that demonstrate the fundamental web site managing tasks in an easy–to–understand manner.